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Category: FAQs for new users

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Q	AML Search, an introduction
Q	AML V2 Walkthrough
Q	Definition of a Fail
Q	Definition of a Pass
Q	Definition of Referred
Q	Do I have to provide additional documentary evidence?
Q	How do I get an ICO number?
Q	I am unable to run searches, why?
A	Before you can start performing searches, our accounts team will need to set up your direct debit details. Once your account has been approved (they will send you an extra email to confirm this), you will see additional buttons available on the site to perform both Personal and Non-Personal searches. In the meantime, it is worth getting to know how the Risk Profiles affect your searches, and would recommend reading the two pdfs here: The Risk Based Approach and Personal AML - A Quick start guide
Q	International Personal AML Search - explanation of results
Q	Is it possible to search on a BFPO Address?
Q	What data is searched?
Q	What ID Docs are acceptable?
Q	What is an International Personal AML Search?
Q	What is the ICO and what is an ICO Number?
Q	Why do I get 'No Match' on an International AML Search?

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